Cancelling your Journey Using Go Card
If you’ve already tapped on but no longer need to travel, wait 10 seconds and then tap your card again to the card reader to cancel your journey.
You have up to 20 minutes to cancel your journey or you will be charged a fixed amount.
You can only cancel a journey using the card reader nearest the driver onboard a bus, the ticket seller onboard a ferry or the reader located on the train or tram platform.
How to request a Gocard balance adjustment online?The Go card reader will show:
- A message that no fare was deducted.
- The available balance remaining on your go card.
How to check the Expiry date of Go Card Australia?
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