Top up card
- Top up at fare machines with cash or debit card by selecting ‘add value’ from the go card menu and follow the instructions. The maximum you can top up is $200.
- Go card location: Top up at selected retailers, plus attended train stations where you see the ‘top up’ sign. Search online for your closest location. Simply present your go card along with your payment.
- Phone : Call 13 12 30 to top up your go card balance. You will need your 16 digit go card number and a valid credit or debit card.
- Online : Visit the website. Once your go card is registered, log into your secure account and top up.
Steps to Auto top-up your Go Card
1. Log into your go card account (you will need to register your card first if you haven’t already).
2. Click on the top-up tab and set your preferred auto top-up amount.
3. You can also call 13 12 30 and set-up auto top-up over the phone.
List of Go Card Retailers in Australia
View List of Go Card Retailers in Australia address, services through the above link.
Auto top-up Your Go Card
- The easiest way to set up an auto top-up is by linking your go card to your credit/debit card.
- When your go card balance falls below $5, it will automatically top-up the amount of your choice.
- You’ll never have to worry about waiting in line to top up your go card or running out of money on your card.
Minimum Balance of Go Card
- The minimum top-up amount is $20.
Things to remember:
- The first time you set up auto top-up, the money will be deducted from your credit or debit card immediately.
- Your top-up won’t load onto your card until you tap on at a card reader.
- They recommend you wait up to 60 minutes after activating auto top-up.
- If you don’t tap on within 60 days of setting up auto top-up, they will return the money to your credit or debit card.