Go card Customer care Contacts in Australia, Service representatives, Types of go cards, List of retailers, Social media, Top-up Go card
Go card is TransLink’s electronic ticket to fast, easy and convenient travel.
How to Contact Go Card in Australia Customer Support/Phone Number
Address: GPO Box 50, Brisbane, Queensland 4001, Australia.
Phone: In Australia: 13 12 30, From Overseas: +61 7 3851 8700.
Opening Hours
Customer service representatives can help you at the following locations:
Brisbane Visitor Information Centre
- Monday to Friday: 9am to 5pm, Saturday to Sunday: 10am to 4pm.
Broadbeach South Ticket and Info Kiosk
- Monday to Sunday: 8am to 6pm.
Cavill Avenue Ticket and Info Kiosk
- Monday to Sunday: 8am to 6pm.
Website: translink.com.au/tickets-and-fares/go-card
About Go Card Australia
The go card is an electronic smartcard ticketing system developed by Cubic Corporation, which is currently used on the TransLink public transport network in South East Queensland.
To use, simply
- Top-up your card
- Touch on at the start of your journey
- Touch off at the end.
Use go card on all TransLink bus, train (including Airtrain), ferry and tram services in greater Brisbane, Ipswich, Sunshine Coast, and Gold Coast regions.
Types of Go Cards in Australia
View Types of Go Cards in Australia through the above link.
The best part about go card is it’s:
- cheaper than a paper ticket
- convenient to manage
- easy to top-up and use
- available for adults, children, concessions, seniors.
How do I Auto top-up Go Card?
View how do i auto tou-up go card through the above link.
Card reader sounds and lights
The card reader sound and lights will be different depending on your type of card.
List of Go Card Retailers in Australia
View list of Go Card retailers in Australia address, services through the above link.
The reader will give:
- A green light and one beep for adult cards
- Amber light and two beeps for children, seniors, and concession cards.
- Getting a red light or a cross? Try again, or try touching another card reader.
Contact Go card Australia on Social Media
